Refund policy

Return Policy

We offer a 14-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition in which you received it—unworn, unused, with all original tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at info@petlovers24.com. Please note that returns must be sent to the following address: Rossi Sauro, Via Dante Alimenti 10, Gubbio 06024, PG. Italy 

If your return is accepted, we will send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you have any questions regarding your return, you may contact us at info@petlovers24.com at any time.